Enrich your understanding of user experience with Glassbox real-time Augmented Journey Map™, session replay and automated insights.
Unveil the full picture
Glassbox’s ability to automatically capture and analyze 100% of data without any prior tagging or configurations provides you a holistic view and understanding of your customers’ complete digital journey on your website or mobile app – from impression to conversion.
Turn statistical data into conclusive data – Use the Glassbox Funnels—based on complete customer interactions with your website or mobile app— to analyze and compare the different Segments, Impressions, Campaigns and all other events you tag and collect in Adobe Analytics.
Discover new customer segments
Glassbox’s tagless deployment enables an automatic enrichment of Adobe Analytics with behavioral analysis and in-depth performance monitoring (struggle score, errors, abandonments, etc.)—leading you to discover new, clearly identifiable and actionable customer segments.
Use Glassbox Augmented Journey Map™ to visually explore customers’ journeys of the different campaigns you’re running, and discover new customer segments for further drill down and analysis using Glassbox Session Replays.
Drill down to session replay
Gain a deeper understanding of users by boosting every session with a full session replay and see exactly how users interact with your website.
Act on single users
Zoom in on individual users’ unique digital experience and behavioral data to analyze drops and churn