Could a Glassbox partnership help your clients achieve a complete digital transformation?
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.
Medallia has been partnering with Glassbox since 2018.
Medallia for Digital helps companies keep pace with customers’ constantly changing behavior by capturing customer feedback through targeted, contextual and compelling surveys across all digital channels, including web, mobile and in-app. Medallia for Digital is the full power of Medallia Experience Cloud to deliver the most powerful digital CX solution in the market. Hundreds of the world’s best-loved brands trust Medallia’s Software-as-a-Service application to help them capture customer feedback everywhere the customer is (on the phone, in store, online, mobile), understand it in real-time, and deliver insights and action everywhere - from the C-suite to the frontline - to improve their performance.
Genpact is a global professional services firm that makes business transformation real. Partnering with Glassbox, Genpact is helping banking, financial service institutions, high tech, retailers, and CPG companies among others with innovative Customer Experience Design and Journey Mapping solutions.
Genpact drives digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Global Fortune 500 companies. Genpact has the end-to-end expertise to connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that rethinking each step from start to finish will create better business outcomes. Whatever it is, we’ll be there with you – putting data and digital to work to create bold, lasting results – because transformation happens here.
Accenture offers web management capabilities to the Accenture Life Insurance Platform (ALIP), a suite of pre-integrated software to life insurance and annuity carriers. Based on Glassbox's customer experience analytics solutions, a set of the ALIP features will allow companies to easily recall and replay customers’ web and mobile transactions and track experience analytics to improve customer service and increase sales effectiveness.
Fair Play Consulting became a Glassbox business partner in April 2018.
Established in 2005, Fair Play is an international management consulting boutique specialized in strategy, business engineering and business digital transformation that helps medium-sized enterprises grow.
Amdocs is a leading software & services provider to the world’s most successful communications and media companies. As our customers reinvent themselves, we enable their digital and network transformation through innovative solutions, delivery expertise and intelligent operations.
Amdocs and its 25,000 employees serve customers in over 85 countries.
IZO is the leading brand in Customer Experience consultancy in Spain and Latin America. Founded in 1997 with a start-up spirit, IZO became the reference brand in the market, with an annual growth over two figures. 2009 was the beginning of its international expansion under the franchise model, a strategy that allows to combine the global vision of a multinational brand with the local experience and activity of partners specialized in each market. On the verge of completing its implementation in Latin America, IZO is now beginning to expand into European, Asian and US markets.
Ness is one of Israel’s leading companies in the field of information systems, having reached this status thanks to our employees. As our main asset, for more than 17 years our employees have been and continue to be responsible for the cementing of our core business and the values on which the loyalty of our customer relationships is based. As a company with 60 years of accumulated experience in responsible and successful management of some of the largest and most complex projects undertaken in Israel, we implement practically what it means to be the leading BSM company in Israel: utmost professionalism, implementation of quality processes and complex methodologies, risk management, training of skilled manpower who possess both business savvy and technological knowledge, and punctual project delivery to customer's absolute satisfaction.
Partner since 2016. Your Future's mission is to make available innovative products and cutting-edge expertise from international centers of excellence, both in area of business and in specific areas that require strong innovation.
Partner since 2018. Digital Monk is a Brazilian company created by visionaries of the digital that offers cutting edge solutions on behavioural analysis of individuals in their digital experiences. We understand that eliminating complexity is key to our customers’ success, so we support them in the adoption and use of those technologies that increase the value of their business
Saberpoint has been a Glassbox partner since 2016. Saberpoint delivers comprehensive Business and IT solutions and complementary technology services to medium and large size Enterprises for the last 19 years. Saberpoint’s portfolio includes ERP, Analytics, Digital, Internet of Things and Mobility offerings focused on industries including Retail, Telecom, Financial Services, Life Sciences, and Professional Services. Saberpoint is headquartered in New York City with operations in India, and offers its customers a global delivery model with competitive pricing, diverse services and 24/7 support.
TrilogyOne works at the convergence of Systems, Data, and People in this information explosion age. We help the enterprises in their digital transformation journey to integrate systems, unify the data and contextualize the information. We understand that enterprises need to unearth the hidden data that exists in different forms to make better insights, so we support these organizations to become data-driven using technologies in Big Data Integration, Cloud Data Warehouse, Data Visualization and Analytics. TrilogyOne became a proud partner of Glassbox in May 2018 to help the organizations succeeded with customer experience analytics from the web and mobile journeys.
Theleron is a Turkish IT company who walks together with its clients on their journey to better understand and serve their customers by offering them a complete portfolio of products, software and professional services related to CX, big data analytics, unified communications and next generation contact centers.
Luce IT is a technology company, based in Valladolid, Spain. Our services cover software development, analytics and big data. But what really makes us stand out is our deep knowledge about Customer Experience. We aim to develop trusting relationships with our customers: - Providing value in every interaction - Offering exceptional products and services - Always exceeding our customers expectations We are characterized by our lean culture, find ourselves in continuous evolution and always think "out of the box". We continuously look for improving our processes and increasing our efficiency and effectiveness. Quality is something intrinsic to our agile culture and therefore we are ISO 9001, ISO 27001 and ISO 15504 (level 3) certified.
BI Insight is a stable, systematically growing team of experienced specialists in the field of Business Intelligence, Machine Learning and Data Governance.
At BI Insight, we combine technological knowledge and market experience since 2006. Our mission is to design and implement solutions based on our own modern products and the latest information technologies. We specialize in solutions combining BI, AI, and Big Data technologies. We are implementing projects in the field of machine learning, NLP, database management, and customer experience.
Among our customers are the biggest Polish business entities, central government administration, large banks, media companies.
The knowledge and practical experience of our experts ensure real value and quick return on investment - this is our overarching goal in our relationship with our clients.
XTIVIA has established a proven reputation as a company that delivers leading-edge IT solutions and technology support for our clients’ specific requirements, regardless of project complexity. Our service areas include Application Development, Business Intelligence, Cloud, Customer Relationship Management, Data Warehousing, Database Support and Management, Enterprise Information Management, Enterprise Resource Planning, and Digital Experience Solutions. XTIVIA’s success stems from a demonstrated ability to provide deep expertise via professional services, empowering clients to leverage their chosen technology successfully, competitively, and profitably. If you can imagine the business outcome, XTIVIA can create it with technology. XTIVIA has offices in Colorado, Missouri, New Jersey, New York, Texas, and Virginia.
Pereion Solutions specializes in Digital Customer Experience Analytics and provides consulting services, including implementation and analysis; that help digital businesses improve digital intelligence, create actionable insights and provide exceptional online customer experiences. Our team has deep expertise in digital and customer behavior analytics to meet your customer experience analytics needs and assist in leveraging customer experience analytics to give an unprecedented view and insight into your customers’ journey. We enable digital businesses to understand the “why” behind customer behaviors to help improve and deliver optimized customer experiences by applying customer analytics.
Are you interested in partnering with Glassbox? Whether you’re a small, specialised firm or large scale enterprise, you’ll become an integral part of a global leader in web transaction recording and experience analytics.
Simply click the button below to register your interest and our Business Development team will be in touch within two working days to answer your questions and discuss the benefits of a Glassbox partnership.