Glassbox will Help Mobile Operators Power their Digital Transformation with the Richest Session Replay and Game-changing in-Page Analytics at Mobile World Congress 2017
London 13 January 2017 – Glassbox – an Amdocs partner – today announces it will be showing mobile operators how to power their digital transformation at Mobile World Congress 2017. On stand SF81, Glassbox will show visitors how its systems capture, retrieve and analyse every digital session exactly as it was experienced by the customer, no matter what device, browser or app used.
COO and co-founder at Glassbox, Yoav Schrieber, commented: “We are excited and honoured to have been selected by the Israel Export Institute delegation to feature on the stand at this year’s event. Mobile World Congress is the premier event for the international mobile and online communications business sector, attracting audiences from around the world and introducing them to the latest technology.”
Being able to fully understand the customer journey with a unified platform for both web and mobile applications, how customers behave online, provide contact centre agents visibility into customers online experiences and keep an accurate record of all transactions has become an essential requirement, as Yoav continued: “This ability has been desirable for businesses ever since the dawn of online commerce, but increasingly it has become a vital function for all digital businesses, especially with a raft of legislation being implemented across the world and the continual drive for digital transformation. We are working with some of the largest telecoms organisations to help them in their effort to accelerate these vital digital transformations.”