Glassbox delivers digital transparency, so you can see the big picture

Understand your
customers' online
behaviors

• Insights at your fingertips

  Our analytics portal is completely dynamic and configurable. It has out-of-the box visual representations of metrics you want to measure and track, and it can also be completely built for purpose, according to your needs.

• Watch visitors' struggles for yourself

  Glassbox supports session replay of both web and native or hybrid mobile applications on a single platform.

• Get automatic visual insights

  You don't have time to crunch the numbers and you need a solution that spoon feeds you with relevant and timely insights. We get it! And we're here to help.

• Measure the impact of online CX in real-time

  You don't have time to crunch the numbers and you need a solution that spoon feeds you with relevant and timely insights. We get it! And we're here to help.

• Optimize your forms with in-page Analytics

  Glassbox analyses user behaviour from across your site or mobile app and brings this information to life with clever and interactive clickmaps.

• Define, monitor and optimize any Customer Journey

  Create funnels in a matter of seconds, either by dragging and dropping a specific customer journey from the Augmented Journey Map™ or Session replay, or by using free-text.

• Crash Analytics

  Do you know how often you mobile application crashes? Can you tell who is most impacted and how much revenue these crashes take to the drain with them? If the answer is "Not really", we need to talk.

• Integrate with any other solution

  Glassbox is a totally open platform that integrates with any other system you wish it to pull or push data from/to.

• Search anything, find everything with free-text search

  Because all the data Glassbox captures is automatically indexed, you can search anything, just as you search on Google: just by using free text.

• Augmented Journey Map™

  Glassbox AJM draws a detailed map of all user journeys in your website or app, with a user-friendly interactive visualization of every dimension and an anomaly detection engine that points you to performance issues and provides automated insights for root-cause analysis.

• Real-time data export

  To help spread the word about your findings, break down siloes and shorten the time it takes to fix issues, we’ve made it easy to batch and export data, send it as raw files or as real-time scenario-based data.

• Let the power of AI set-up key business alerts for you

  Traditional analytical models are no longer viable. The vast, and ever-growing, amount of data captured obscures the valuable and timely insights contained within – causing business leaders to miss out on solutions to issues and opportunities for growth. Thankfully, this is where AI and Machine Learning step in.