Augmented Journey Map™

Visualize, observe, analyze, and optimize your digital customer journeys to increase engagement and maximize conversions Request an AJM Demo

Mapping the Unknown

A true game-changer, Glassbox Augmented Journey Map™ provides online marketers, product owners, digital CX analysts, IT and DevOps engineers a complete and comprehensive multi-dimensional vision of all user journeys through their intricate website and mobile apps—automatically with no need for tagging, and in real-time!

Map Anything and Everything

Glassbox AJM draws a detailed map of all user journeys in your website or app, with a user-friendly interactive visualization of every dimension and KPI – audiences, acquisition, traffic type, referrals, attribution, engagement, errors, visitor struggles, conversion rates, and many more.

No More Tagging! No More Guesswork!

Glassbox AJM automatically tracks, maps and analyzes all digital journeys in real-time with no need for prior tagging, coding or event configurations.

Glassbox unique patented data-collection technologies enable the automatic capturing of all digital sessions and 100% of the data, including all user interactions from the client-side and the server-side on any platform – web or native mobile apps.

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Even when you’re not sure what to look for, the AJM highlights important insights and flags issues for you to notice.

Understand

Understand specific behavioral trends and their broad context.
Visually slice-and-dice customer journeys to find correlations between dimensions and KPIs.

Resolve

Zoom in to relevant session replays from each node on the journey to quickly find error root-causes and fix them.

See All

Even when you’re not sure what to look for, the AJM highlights important insights and flags issues for you to notice.

Understand

Understand specific behavioral trends and their broad context.
Visually slice-and-dice customer journeys to find correlations between dimensions and KPIs.

Resolve

Zoom in to relevant session replays from each node on the journey to quickly find error root-causes and fix them.

Smart Map

See the Augmented Journey Map™ in action

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