2020 Airline Digital Optimization Yearbook
The past year has been a roller coaster for the airline industry and the future is still up the air. That’s why we teamed up with Diggintravel to bring you this research.
See what your peers at 49 surveyed airlines have to say about how they’re optimizing digital channels for higher conversion. It also provides insights from UX experts from Harvard Business Review, Google and Gartner.
Download this research to get:
- Over 50 charts and real-life examples from 49 airlines
- Tips from the best digital leaders in the airline space
- A maturity model to test your digital optimization advancement
Plus, each section includes tips on how to adapt your ecommerce strategy for the challenges of COVID-19.