What if your website had a brain?

Imagine if your website or mobile app could see exactly what your customers do in real time, and why they did it? This is no longer a hypothetical question, but a real possibility. This is Glassbox, an innovative customer experience solution to help your organization manage the results of big data analytics. Glassbox is the first Enterprise analytics platform that analyses every digital customer interaction. Can your website afford not to have a brain? Find out more

07.04.2020 by / Francesca Pezzoli

Glassbox Raises $40 Million to Power the Modern Digital Experience

Led by Brighton Park Capital, Series C will enable Glassbox to increase efforts improving...
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02.03.2020 by / Francesca Pezzoli

Financial Times Names Glassbox Amongst Europe’s Fastest-Growing Companies

Glassbox, the augmented analytics solution for customer experience, is included in the FT1000 list...
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30.01.2020 by / Francesca Pezzoli

Glassbox Unveils its Augmented Journey Map Capability Allowing Global Enterprises to Visualize the Unknown

Glassbox spearheads innovation within Augmented Analytics to help global Enterprises make Customer Experiences intuitive...
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Glassbox Solutions

Customer Experience Analytics

Optimize web and mobile Customer Experiences

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Risk Management & Compliance

Record, store and evidence the “digital truth”

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Experience Performance
Analytics

Identify IT issues that impact the business

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Customer Support Optimization

Increase the efficiency of your contact centres

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Our Awards

We've bagged a few awards thanks to our amazing clients

CERTIFICATIONS

Glassbox complies with the highest standards of information security and is SOC2 and ISO 27001 certified.

Glassbox Insights

Blogs, white papers and Insights from Glassbox

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11.05.2020 by / Hanan Blumstein

How Click Maps are Taking Heat Map Web Analytics to the Next Level

No website manager can ever afford to rest on their laurels. You might be...
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22.05.2020 by / Audelia Boker

Using Session Replay Tools for Digital User Experience Optimization

Every time a user interacts with your website is an opportunity to impress them,...
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21.05.2020 by / Audelia Boker

How Does Session Replay Contribute to Website Behavior Analysis?

Quantitative analytics solutions like Google Analytics provide many valuable insights. They tell you the...
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14.05.2020 by / Greg Dowling

Digital Consumer Journey Stages Exposed: From Awareness to Purchase

In the traditional world of marketing, organizations started off with a product, did some...
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08.05.2020 by / Audelia Boker

The Definitive Guide to Session Replay Tools

Digital transformation means that business as usual is over. Studies have found that mobile...
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29.04.2020 by / Audelia Boker

Learn More About Every Digital Journey with Augmented Journey Map™

Chances are that like most businesses today, you use a web analytics platform like...
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22.04.2020 by / Gaby Koren

Making Sense of Data in the World of Customer Experience

Dr. W. Edwards Deming gave us the wonderful saying, “In God we trust. All...
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20.04.2020 by / Francesca Pezzoli

Unprecedented: Digital Customer Experience During Covid-19

“Unprecedented” was the word of the year in 2019, and it now sounds like...
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20.04.2020 by / Uri Dorot

What to Expect in the Future of Digital Marketing

As we kick off the start of a new decade, it’s important to understand...
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