What if your website had a brain?

Imagine if your website or mobile app could see exactly what your customers do in real time, and why they did it? This is no longer a hypothetical question, but a real possibility. This is Glassbox, an innovative customer experience solution to help your organization manage the results of big data analytics. Glassbox is the first Enterprise analytics platform that analyses every digital customer interaction. Can your website afford not to have a brain? Find out more

22.01.2020 by / Francesca Pezzoli

Glassbox Chosen by Viva Air Group to Optimize Digital Customer Experience

Glassbox expands its presence in LATAM and consolidates its leading role in the airline...
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16.01.2020 by / Francesca Pezzoli

Glassbox Doubles Its Revenue for the Third Consecutive Year by Continuously Delivering ROI to Customers

Glassbox, the Enterprise Digital Customer Experience Orchestration solution, posts record revenue for 2019 and...
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13.01.2020 by / Francesca Pezzoli

Glassbox Identified as an Example Provider with Emerging CA Capabilities in Gartner’s Competitive Landscape: Customer Analytics Report

NEW YORK, UNITED STATES, January 13, 2020 /EINPresswire.com/ — Glassbox, the Enterprise Digital Customer...
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Glassbox Solutions

Customer Experience Analytics

Optimize web and mobile Customer Experiences

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Risk Management & Compliance

Record, store and evidence the “digital truth”

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Experience Performance
Analytics

Identify IT issues that impact the business

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Customer Support Optimization

Increase the efficiency of your contact centres

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Our Awards

We've bagged a few awards thanks to our amazing clients

CERTIFICATIONS

Glassbox complies with the highest standards of information security and is SOC2 and ISO 27001 certified.

Glassbox Insights

Blogs, white papers and Insights from Glassbox

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23.01.2020 by / Yaron Gueta

Understanding Data Collection and Session Replay

What makes Glassbox’s digital session replay software stand out from the competition? To understand...
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14.11.2019 by / Noam Shwartz

Digital Customer Experience Solutions for Telecoms in 2020

How is the telecommunications industry expected to change in 2020 and throughout the next...
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15.10.2019 by / Uri Dorot

Expectations for Retail Experience Performance in 2020

Online retail is bigger than ever, and this fast-growing sector will be critical to...
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08.10.2019 by / Andrew Stacy

Banking 2020: Risk Management in the Digital Age

As we move into the new decade, the banking industry faces new security challenges...
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