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Augmented Journey Map™
See It All.
Know It All.
Visualize, observe, analyze, and optimize your digital customer journeys to increase engagement and maximize conversions
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Customer Experience Analytics
Optimize web & mobile apps Customer Experience.
Understand why people behave the way they do on your digital channels. Measure the impact of online CX on your top line, instantly.
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Risk Management and Compliance
Don't leave digital compliance to chance.
Record, store, retrieve and evidence every single session on your website, mobile app and digital advice channels, with a GDPR-compliant platform.
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Experience Performance Analytics
Get a 360 degrees view of your Customers' experience.
Measure, monitor, troubleshoot, support and enhance online channels' performance based on business priorities
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Customer Support Optimization
Shorten calls, empower care representatives, make Customers happier.
Streamline digital support interactions in call centers
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Integrations
Feed Your Data Systems One Absolute Digital Truth!
Create a holisitc ecosystem.
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Salesforce Integration
Access 100% of your customers’ website and mobile-app sessions from the Salesforce UI
Improve contact center performance
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Adobe Integration
See real customer behavior behind the numbers
Empower your Adobe Experience solutions with Glassbox real-time Session Replay, Augmented Journey Map™, and automated insights
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Digital CX Maturity Assessment
Digital CX Maturity Assessment
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