Security & Privacy

We protect your customers' data

From day one, Glassbox was designed and built as a big data solution for data-sensitive environments. Our team is constantly working to improve our technology and processes to address the privacy and security of our customers and their end users in accordance with the strictest standards and best practices.

It is our philosophy that privacy and transparency are key to compliance. As such, Glassbox products are configured out-of-the-box not to capture customer inputs including sensitive information like payment card information (PCI), personal health information (PHI) and personally identifiable information (PII).

We are both SOC 2 and ISO 27001 certified, and our high security standards are examined on a biannual basis. In addition, Glassbox is the first and only digital experience analytics provider to receive the ISO 27701 certification for our privacy management framework. With this certification we are able to demonstrate compliance with major privacy protection regulations including HIPAA, GLBA, PCI, CCPA and GDPR.


Privacy by design


Four layers of security


Who We Work With

We work with international clients in industries ranging from banking to hospitality. Explore some of our existing relationships, and find out how Glassbox could help your organisation undergo a complete digital transformation.
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Success Stories

We’re proud to have helped everyone from market disruptors to global institutions realise their digital potential.


Blogs, White Papers and Insights from Glassbox

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