Solve friction on the spot
Glassbox proactively identifies sources of friction and deploys immediate improvements to minimize the damage, including auto-fixed markup language to enhance UX for individual users.
Act faster
Leverage AI-prioritized improvements to rapidly find and correct sources of friction at any stage of the customer journey
Convert digital friction into customer delight
Glassbox enables organizations to consistently delight their customers through world-class digital experiences.
Create self-optimizing digital customer experiences
Use AI-prioritized improvements to squash sources of friction
Refine every interaction in real time to build loyalty and drive more revenue
Tackle problems preemptively
Glassbox doesn’t just flag issues for you. It anticipates them. Get ahead of bounces, struggles and abandonment with AI-correlated feedback and immediate corrective actions.
Strengthen your brand with every interaction
Skip the weeks of manual A/B testing and navigating stakeholder priorities. Glassbox was built for digital brands who want to quickly establish superior customer experiences as their differentiator. Efficiently refine individual touchpoints or entire journey segments to drive as much loyalty and revenue as possible.
The safest route to AI optimization
Digital brands use Glassbox to safely deploy advanced AI capabilities for exceptional customer experiences. We maintain enterprise-grade security protocols and are fiercely committed to responsible AI principles.
Glassbox is a no-brainer for the world’s smartest digital brands
A fan favorite in world-class customer intelligence
Glassbox moves teams into action
Turn unmatched customer insights into brand loyalty and revenue
See better
Gain an unmatched view of the entire customer journey, including 100% of interactions & technical events across your digital channels.
Learn sooner
Quickly uncover contextual insights, so you can stop observing actions and start understanding behavior.
Act faster
Leverage AI-prioritized improvements to rapidly correct sources of friction at any touchpoint.
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into better digital experiences.